Lightec Wallet Privacy Policy

Welcome to Lightec Wallet. We understand the importance of privacy and are committed to transparently communicating our data handling practices. This Privacy Policy elaborates on how we collect, use, store, protect, and share your information while you use Lightec Wallet.

Types of Information Collected

Information You Provide

• Account Creation: To create a Lightec Wallet account, basic user information such as a username is required. Additionally, you may voluntarily add more information, like a nickname, to enable us to provide a more personalized service.
• Transaction Information: We prioritize your security and privacy. Hence, your network private key is stored solely on your device and not uploaded to our servers. To facilitate transactions and display your account balance, we only store the public address corresponding to your private key.
• Customer Support Interactions: Additional personal information may be provided when interacting with our customer support team to help us better address your concerns.

Automatically Collected Information

• Metrics and Performance Data: We collect information on how you use our services, including interaction data, diagnostic reports, and performance logs, to continuously optimize our offerings.
• Device Information: We collect specific information about your device (such as IP address and device push notification token) to enhance the security and personalized experience of our services.
• Usage Status Information: We record the last time you used our services to provide a better user experience and service optimization.

Purpose of Using Information

Our goal is to provide secure, efficient, and personalized services. The collected information helps us:

• Enhance user experience and service performance;
• Provide customer support and resolve technical issues;
• Prevent and investigate illegal or unauthorized activities;
• Improve and customize services by understanding user preferences and habits;
• Send marketing materials and service updates that you opt to receive.

Sharing and Disclosure of Information

• Affiliate Sharing: Sharing information with companies within the Lightec Limited aims to offer a cohesive service experience and improve our products.
• Third-Party Service Providers: We partner with trusted third-party partners, such as infrastructure and analytics service providers, to support the operation of our services. These partners must adhere to our privacy standards when handling your information.
• Disclosure Under Legal Requirements: We may need to disclose your information under legal obligations, court orders, or government directives.

Cookies and Tracking Technologies

We use cookies and other technologies to enhance service quality, such as remembering your preferences, analyzing service usage, and evaluating promotional effectiveness. You can manage your cookie preferences through your browser settings.

By using our services, you consent to the transfer and processing of your information across global locations where we have or use facilities, service providers, or partners, regardless of where you use our services. We ensure that our service providers treat your information with strict confidentiality and appropriate security measures, and they are required to uphold all obligations under this Privacy Policy.

Policy Updates

We may periodically update this Privacy Policy. Updates will be posted on this page, and we will notify you of significant changes in advance, providing an opportunity to review the updated policy before continuing to use Lightec Wallet.

Contact Us

If you have any questions about this Privacy Policy, please do not hesitate to contact us at hello@lightec.xyz.